We recently purchased a complete Lennox HVAC replacement system from your company, and our experience with representatives on your behalf was excellent.
Mike Shallcross, your HVAC Specialist, was very thorough in helping us select a replacement furnace and A/C unit that completely met our needs; and, he did so in a professional and informative session that resulted in a very balanced system. Moreover, the new system solved a series of air flow bottlenecks in our 23 year old unbalanced and under sized units. Mike also followed up the day after installation to insure everything met our expectations.
The other important half of a great performing Lennox HVAC solution is the installation itself, and your lead technician (Joe) and his assistant (Justin) were outstanding. The quality of their workmanship was superior, and the result is a customized install based on their knowledge and skill that should bring us comfort for many years to come.
I took the opportunity to share your company’s performance on the Lennox website, to the best of my ability, and plan to refer your service to friends and family. As a 23 year customer of SchagrinGas Company, we look forward to many years of great HVAC support, from a reliable and professional support team.
Roy G. and Family